Privacy Policy

1. Introduction

HSETrack (“we”, “our”, “us”) is operated by FNVI Ltd. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at HSETrack.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration data (name, email address, company details)
• Profile information and user preferences
• HSE incident records, form submissions, and file uploads
• Workflow and configuration settings
• Communications with our support team

We also collect certain technical data automatically, such as IP addresses, browser type, device information, and usage analytics.

3. How We Use Your Information

• To provide, maintain and improve the HSETrack platform
• To process and manage your account and subscription
• To enable HSE record logging, workflow management and reporting
• To send administrative and service-related communications
• To respond to your support requests
• To comply with legal obligations

4. Data Storage & Security

Your data is stored securely in MongoDB with GridFS for file storage. We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. We do not sell your personal data to third parties.

5. GDPR & Your Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under GDPR:

• Right of Access — You may request a copy of the personal data we hold about you.
• Right to Rectification — You may request correction of inaccurate data.
• Right to Erasure — You may request deletion of your personal data.
• Right to Restriction — You may request we restrict processing of your data.
• Right to Data Portability — You may request your data in a portable format.
• Right to Object — You may object to certain types of processing.

To exercise any of these rights, please contact us at privacy@hsetrack.com.

6. Cookies

We use essential cookies necessary for the platform to function (such as authentication session cookies). We may also use analytics cookies to understand how the platform is used and to improve it. You can control cookie preferences in your browser settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete your personal data within 90 days, except where we are required to retain it for legal or regulatory purposes.

8. Third-Party Services

We may use third-party services to help operate the platform (such as email delivery and analytics). These providers are contractually bound to process your data only as directed by us and in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on the platform.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: