Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using HSETrack (“the Service”) operated by FNVI Ltd, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

HSETrack is a cloud-based Health, Safety and Environmental (HSE) management platform that provides incident logging, workflow management, reporting, and team collaboration tools. The Service is provided on a subscription basis.

3. Account Registration

To use HSETrack, you must register for an account. You agree to provide accurate, current, and complete information and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription & Payment

  • Subscriptions are billed on a monthly or annual basis as selected.
  • All fees are exclusive of applicable taxes (e.g. VAT).
  • You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
  • We reserve the right to change pricing with 30 days' notice.
  • Refunds are not provided for partial subscription periods.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Upload malicious code, viruses, or harmful files
  • Attempt to gain unauthorised access to other accounts or systems
  • Use the Service in any way that could damage, disable, or impair its operation
  • Infringe upon the intellectual property rights of others

6. Data Ownership

You retain ownership of all data you input into HSETrack. By using the Service, you grant FNVI Ltd a limited licence to store, process, and transmit your data solely for the purpose of providing the Service. We do not claim ownership of your data.

7. Service Availability

We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted availability. We may perform scheduled maintenance and will endeavour to provide advance notice of any planned downtime.

8. Limitation of Liability

To the maximum extent permitted by law, FNVI Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Intellectual Property

The HSETrack platform, including its design, features, and codebase, is the intellectual property of FNVI Ltd. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written consent.

10. Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service or if we reasonably believe your use poses a risk to the Service or other users. You may terminate your account at any time through your account settings.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We may update these Terms of Service from time to time. We will provide at least 14 days' notice before significant changes take effect. Continued use of the Service after changes constitutes acceptance of the new terms.

13. Contact

For questions about these Terms of Service, please contact:

FNVI Ltd (trading as HSETrack)

Email: legal@hsetrack.com

Website: hsetrack.com